Incuman’s refund policy is flexible for all kinds of products and subscriptions. Your subscription can be cancelled at anytime. You’ll still have access to the subscription until the end of the period that you have paid for.
If you cancel within the first 48 hours of a monthly subscription and request a refund, we may refund the cost of the month in which you canceled.
Note: We can only refund active subscriptions, and are unable to refund subscriptions that have already ended.
You may be able to get refund within 48 hours depending on details of the purchases. If it crosses 48 hours, then email at [email protected]
You may return any of the following items to Incuman, for any reason, for a full refund, we'll also refund the return shipping cost, if the return is a result of our error or if the item qualifies for within 30 days of delivery of your shipment.
Any item should be in its original condition, any unopened (still in its plastic wrap) like CD, DVD, VHS tape, software, or video game and unworn jewelry, watches, shoes, clothing, and accessories.
You may return eligible baby items and toys to Incuman, for any reason, for a full refund (we'll also refund the return shipping cost, if the return is a result of our error) within 45 days of delivery of your shipment (including gifts). Also, most health and personal care items can be returned within 60 days of delivery (subject to the exclusions below).
Please note that we cannot accept the return of opened items, some health and personal care items, grocery items, or items returned more than 30 days past delivery (45 days for eligible baby items and toys; 60 days for eligible health and personal care items). We can only process returns and refunds for items purchased at shop.incuman.com